Frequently Asked Questions

Everything you need to know about our premium gear and service.

What is the WANDRD lifetime guarantee?

We stand behind our gear. All WANDRD bags come with a lifetime warranty against manufacturing defects to ensure your adventures never stop.

How long does shipping take?

Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer.

Are WANDRD bags waterproof?

Our bags are built with high-quality, weather-resistant materials and YKK water-resistant zippers to protect your gear from rain and snow.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Duties and taxes are calculated at checkout for a seamless delivery experience.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through Shop Pay.